Privacy Policy
Comfyer Privacy Statement
At Comfyer, we take your privacy seriously. This Privacy Statement explains how we collect, use, share, and protect your information when you interact with our products, services, and website (collectively, “Comfyer,” “we,” “us,” or “our”). Our goal is to ensure transparency and maintain your trust while providing innovative solutions for modern parenting.
1. Collection and Use of Personal Data
Definition of Personal Data
Personal data is any information that can directly or indirectly identify you. This includes data that, while not directly identifying, may be linked with other information to reveal your identity. Information that has been irreversibly anonymized or aggregated is not considered personal data.
How We Collect Personal Data
A. Information You Provide
- Account Creation and Communication: When you create an account, contact us, participate in surveys, or use our online support tools.
- Purchases: When you make a purchase, we collect details such as your payment information (e.g., credit/debit card details), billing, shipping, and contact information.
B. Information Collected Automatically
- Device and Usage Data: When you access our website or services, we may automatically collect details such as your device type, unique device identifiers, IP address, operating system, browser type, usage patterns, diagnostic data, and location information (including data derived from GPS where available).
2. How We Use Your Personal Data
We use your personal data for various purposes to enhance your experience and maintain the security of our services:
- Providing and Enhancing Services: To operate, maintain, and improve our products and services, including research, analysis, and system audits.
- Communication: To send you account-related information, respond to your inquiries, and, with your consent, send you marketing communications about our products, services, and promotions.
- Security and Fraud Prevention: To verify accounts, monitor user activity, and protect against fraudulent or suspicious activities.
- Personalization: To tailor your experience with our products and services, both on our platforms and through partnered channels.
- Legal Compliance: To meet our legal obligations and to respond to lawful requests from public authorities.
Note: For any processing activities that require your explicit consent, you have the right to withdraw that consent at any time.
3. Use of Cookies and Other Tracking Technologies
Definition and Purpose
Cookies are small pieces of data stored on your browser or device that help us provide a personalized and secure experience. We also use similar technologies (e.g., local storage, device identifiers) to:
- Personalize content and advertisements.
- Analyze website usage and improve our services.
- Enhance security and user experience.
The specific cookies and tracking technologies used may vary based on your interaction with our websites and services.
4. Disclosure of Personal Data
Sharing with Third Parties
- Service Providers and Strategic Partners: We may share your personal data with trusted third parties who help us deliver and improve our products, services, or marketing efforts. This sharing is limited to what is necessary for them to perform their functions.
- Legal Obligations and Protection: We may disclose your data if required by law, legal process, or to protect the rights, property, or safety of Comfyer, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant third party. We will ensure that any such transfer continues to honor the commitments made in this Privacy Statement.
5. Data Security, Integrity, and Retention
We employ robust technical, administrative, and physical measures to safeguard your personal data against unauthorized access, alteration, or destruction. We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by applicable law.
6. Your Rights
You have the right to:
- Access and Correction: Request access to the personal data we hold about you and ask for corrections if the data is inaccurate or incomplete.
- Deletion: Request the deletion of your personal data, subject to legal or regulatory requirements.
- Restriction and Objection: Request that we restrict or stop processing your personal data.
- Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
- Lodging a Complaint: File a complaint with the appropriate data protection authority if you believe your data is not being handled in accordance with this Privacy Statement.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and, in any event, within 30 days.
7. Third-Party Websites and Services
Links to External Sites
Our website and services may contain links to third-party websites or offer integrations with external services. This Privacy Statement applies solely to data collected by Comfyer. We encourage you to review the privacy policies of any third-party sites or services you access.
Payment Providers
If you choose to use third-party payment services (e.g., Klarna), those providers will collect and process your payment and personal data in accordance with their own privacy policies. By using these services, you agree to their terms and privacy practices.
8. Children's Privacy
Our products and services are intended for adult users. We do not knowingly collect or process personal data from children under the age of 16. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to promptly delete it. If you believe that a child has provided us with personal data, please contact us immediately.
9. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or regulatory requirements. Any changes will be posted on our website, and your continued use of our products and services after the revised Privacy Statement becomes effective constitutes your acceptance of the changes.
10. Contact Us
If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:
- Email: support@comfyer.net